All residents are now able to submit maintenance requests online.
Please complete the required fields below to submit a maintenance request. Once submitted, maintenance will complete your request within a timely manner. We have also provided important maintenance numbers for your convenience. If you have any questions or concerns, please call the office (301) 772-0880.
Please do NOT submit emergency maintenance tickets online. Please submit emergency maintenance tickets to (301) 832-2176.
Glenarden Housing Authority Residents:
The Glenarden Housing Authority (GHA) is committed to providing a safe and well-managed community. This purpose of the notice is to provide you with contact information for Routine Work Orders and Emergency Service.
For your reference, provided below is a list of important phone numbers.
- Routine Work Order
To request a maintenance service during regular business hours,
please call (301) 772-0880 or complete the Maintenance Form above.
All service requests generated during regular business hours will be addressed by the Glenarden Facility Maintenance Mechanic or Designee.
- Emergency Service/Afterhours Request
To request an emergency maintenance service or after business hours, weekend or holidays, please call Carlos Romero at (301) 832-6351.
Emergency Work Items
The following list is not all-inclusive; however, it provides a guideline of the types of emergency service. Emergencies will be acted upon immediately within 24 hours.
Fire, flood or any life-threatening situations,
call 911.
Safety and Security – call
Glenarden Police Department
(301) 352-1200
Routine Police Issues between
8:30am – 5:00 pm
call (301) 772-3214
Gas Leak – call 911
GHA Facility Maintenance Mechanic is on call 24 hours at (301) 832-6351 for the following:
Non-Emergency Safety
- Security alarm (possible break-in at Authority properties)
- Missing or inoperative smoke detector or carbon monoxide detector
- Occupied unit that cannot be secured
- Lockout
Electrical
- Loss of electrical power
Water & Sewage
- Broken water lines, flooding, fixtures cannot cut water off
- Main sewer line stop-up
- Sewage backing up in or around unit
Heat
- No heat when the outside air temperature is or expected to be below 60 degrees
Appliances
- Ruptured hot water tank
Structural Damage
- Damage caused by moving objects (i.e., automobile, falling tree)
- Collapse of structural components (ceiling, roof, porches, stairs, etc.)